McKinney, TX – December 11, 2025 – Cytracom, a leading provider of Secure Access Service Edge (SASE), Unified Communications as a Service (UCaaS), and Security & Risk Management (SRM) solutions for MSPs, today announced that PC Techware has been named the winner of the 2025 Cytracom Partner Impact Award. 

The award was presented during the MSP Titans of the Industry Awards Gala on December 10, where Russell Wyatt, CEO of PC Techware, was recognized for outstanding achievements in leveraging Cytracom’s platform to drive technology innovation, customer impact, and business growth.

PC Techware was selected for this award based on several key factors:

  • Innovation & Implementation: PC Techware showcased exceptional skill and creativity in integrating Cytracom’s solutions into their service offerings, combining communications, network security, and managed services into a comprehensive package for their clients.
  • Customer Impact: Through creative packaging and extensive use of Cytracom’s ControlOne SASE solution, PC Techware has addressed unique challenges for multi-location offices and hybrid workers while significantly reducing complexity for end users. 
  • Growth & Development: Their integrated approach, combined with consistent delivery of strong customer outcomes, has led to impressive growth in revenue, customer acquisition, and retention, underscoring the strength of their strategy and their commitment to providing exceptional service to their clients.

Under Wyatt’s leadership, PC Techware has set a powerful example of how partnership and entrepreneurship can be applied to solve client challenges. 

“We are honored to recognize PC Techware with the 2025 Partner Impact Award,” said Cytracom COO John Tippett. “Their ability to seamlessly integrate Cytracom’s platform into their business plans and service offerings has led to impressive results. They’re not just providing services; they’re empowering their customers to work smarter, communicate better, and grow in ways they couldn’t before. We are proud to celebrate their leadership, vision, and unwavering dedication to their clients with this award.”

Russell Wyatt, CEO of PC Techware, expressed his gratitude, saying, “This award is a testament to the hard work and dedication of our entire team. It reaffirms our commitment to delivering industry-leading solutions and services. We are proud to be part of Cytracom's partner ecosystem and look forward to continuing to drive innovation and impact in the MSP channel and for our clients.”

For more information about Cytracom’s Partner Impact Award, please visit Cytracom 2025 Award Finalists.

About Cytracom

Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT service providers (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces. ControlOne, our secure access service edge (SASE) solution, provides identity-based network security and connectivity, enabling businesses to deploy zero-trust networks, enforce compliance, and eliminate the need for traditional firewalls and VPNs. Cytracom’s cybersecurity risk management (SRM) platform, built on Telivy technology, enables MSPs to identify, assess, and manage digital risks through continuous attack surface management. This includes identifying vulnerabilities across networks, cloud environments, and the dark web, and providing actionable remediation plans and reports.

Cytracom’s unified communications suite (UCaaS) is designed around the operating needs of MSPs, enabling seamless communication and collaboration for businesses regardless of physical location.

As the communication and security needs of the workforce evolve, Cytracom continues to deliver powerful yet intuitive solutions that enable MSPs and ITSPs to meet the challenges of security, compliance, and connectivity. www.cytracom.com

About PC Techware

Founded by CEO Russell Wyatt, PC Techware is at the forefront of delivering innovative communication and security solutions to small and medium-sized businesses. With a focus on customer satisfaction and technological innovation, PC Techware has established itself as a leading MSP in the IT channel.