Developer Documentation

Build on the Cytracom Platform

Integrate communications, security, compliance, and networking into your workflows with our suite of APIs. Built for MSPs and their partners.

GET/api/v1/insights/calls

Retrieve call analytics for your organization

curl -X GET "https://api.cytracom.com/api/v1/insights/calls" \
  -H "Authorization: Bearer YOUR_API_TOKEN" \
  -H "Content-Type: application/json"
200 OKResponse
{
  "data": [
    {
      "id": "call_8x7kLm2nP",
      "direction": "inbound",
      "from": "+15551234567",
      "to": "+15559876543",
      "duration": 245,
      "status": "completed",
      "recording_url": "https://api.cytracom.com/recordings/8x7kLm2nP",
      "started_at": "2026-02-28T14:30:00Z"
    }
  ],
  "meta": {
    "total": 1284,
    "page": 1,
    "per_page": 25
  }
}

Browse by product

APIs for every layer of MSP operations

From voice to vulnerability management — integrate the tools your clients depend on.

Live
UCaaS API
Programmatic access to call insights, events, and call control for the Cytracom phone system.
Coming Soon
ControlOne API
Manage network policies, zero trust access, device posture, and SD-WAN configuration programmatically.

API documentation coming soon.

Live
Telivy Security API
Run external scans, manage risk assessments, query security findings, and generate reports for your clients.
Coming Soon
Tentacle API
Automate compliance frameworks, evidence collection, POAM management, and audit-ready reporting.

API documentation coming soon.

Coming Soon
Unity API
Unified platform orchestration across the Cytracom product suite. Single pane of glass for MSP workflows.

API documentation coming soon.

Quick start

Everything you need to get started

Authentication guides, event subscriptions, and developer resources to go from zero to integrated.

Authentication
Generate API tokens, manage OAuth2 flows, and securely authenticate every request.
Events & Webhooks
Subscribe to real-time events for call activity, scan completions, and compliance status changes.
Guides & SDKs
Step-by-step integration guides, code samples, and tooling to accelerate your build.

Ready to build?

Join the Cytracom partner ecosystem and get full API access. No minimums, no contracts.

Have questions? Visit our Help Center or email support@cytracom.com