Resource Center
Browse all articles, insights, and resources from Cytracom.
PC Techware Named Winner of Cytracom's 2025 Partner Impact Award
Holidaze Returns With Ten Days of Prizes for MSPs
Comprehensive Security Requires Protecting Every Device, Not Just Laptops
Cytracom Acquires Tentacle to Advance Security Risk Management Capabilities and Empower MSPs as Risk Advisors
Understanding 10DLC: What It Means for Your Business
The Death of Legacy VPNs - It's Time to Escape the Graveyard
Comprehensive Security Coverage with ControlOne: Protecting Every Device from IoT to Mobile
ControlOne Extends One Price, Every Device to Android
Cytracom Announces Relocation to McKinney, Texas, Occupying the Top Two Floors of District 121
Corporate relocation spans approximately 30,000 square feet
Cytracom Appoints Rob McDonald as Chief Product Officer to Scale Innovation and Expand Growth
New Leadership to Drive Product Strategy Across SASE and UCaaS Solutions
ControlOne Advances Simplicity and Standardization for MSPs with Global Security Policies
Centralized policy management enables scalability, auditability, and flexibility.
Cytracom's CEO to be Featured in Upcoming Cybersecurity Panel
Join us for the largest virtual event of the year, Channel Program All-Stars!
The Power of ControlOne in the Palm of Your Hand
ControlOne for iOS provides all the enterprise-grade security delivered by the ControlOne platform on your iPhone or iPad, wherever you are.
Cytracom Security Summary: Ivanti VPN Exploit
Cytracom's Proactive Response to ConnectWise ScreenConnect Vulnerability
The Cytracom threat hunting team rapidly detected the attack vector associated with the recent ConnectWise ScreenConnect exploit and took proactive action before the threat was publicly acknowledged.
7 Figure MSP Announces Cytracom as Official Provider of VoIP and Security
Premier sales and marketing coaching firm selects Cytracom for internal network transformation and secure access, plus fully managed UCaaS
Elaborating on HIPAA and SOC Accreditations
Cytracom Announces Key HIPAA Compliance Achievement and Continued SOC 2 Type 2 Accreditation.
Cytracom Continues to Attract Top Channel Talent, Announces Nikhil Harsh as Senior Vice President of Sales and Revenue Operations
Teleport, by ControlOne
What if you, as a managed services provider, could instantly connect your local machine to the local network of any of your clients?
Cytracom Announces Industry-Leading Network Security for MSPs with ControlOne's New Passwordless Experience and Silent Deployment
Innovative features improve efficiency for MSPs, prevent end users from evading security controls
New Cytracom CISO Strengthens Security Posture; Announces Trust Center and 2023 Compliance Standards
Actioning the value channel partners place on security, trust and verification, CYTRACOM appoints CISO and shares team's security and compliance achievements online and on demand
New Compliance Requirements for Business Messaging
Understanding the Threat of Supply Chain Attacks: Lessons from 3CX VoIP Desktop App Hack
Cytracom Signals 2023 As "The Year Of The MSP" - Doubles Down On Channel Partner Enablement
Micro-Segmentation and Identity-Based Networking
Cytracom Announces Network Security Platform for Modern MSPs Managing a Distributed Workforce
New ControlOne platform empowers MSPs to replace legacy corporate networks and introduce a new, more secure modern cloud network
Cytracom Acquires OmniNet, Enters into the Security and Connectivity Market
Bring Your MSP Business to a Low Boil: 3 Foundations to Brand Your MSP for Success
Onboarding Sets the Tone
Cytracom Appoints MSP Community Veteran John Tippett as Chief Operating Officer
Cytracom Introduces Shared Inboxes to Deliver New Text Messaging Solutions within its Business Messaging Product Line
All About the Channel?
eBook: Do Your Vendors Have Your Back?
Cytracom's Dave Goldie, VP of Channel, Recognized as a CRN Channel Chief
Sell the Stuff that Sticks
Cytracom is Connecting the Modern Workforce
Cytracom Announces Partner Advisory Council to Drive Continued Innovation for IT and Managed Service Providers
Thanks for being an IT Superhero
Thank you to all the MSPs and IT providers across North America serving local businesses through the Covid-19 crisis.
Work Remote with Cytracom Desktop
Cytracom is committed to helping our partners and customers seamlessly transition to remote work environments.
Communications Readiness for Your Customers in Response to Coronavirus (COVID-19)
Cytracom Receives Majority Investment from Sverica Capital Management to Accelerate Growth Plans
The Value of Working with a Channel-Only Vendor
Channel-Only. What does that mean? Channel-only refers to vendors who only work with the MSP channel to reach their target market for sales.
Your Business Phone: Don't Leave the Office Without It
Whether at the office or out on the road, you can have your business phone with you at all times with Cytracom.
Get Started with the Cytracom Partner Launch Kit
Request your copy of the Cytracom Partner Launch Kit today and give a boost to your VoIP and Unified Communications sales.
2020: Out with the Old, and in with a New Plan
2020 is here. What are your plans to move your business to the next level?
The Year of Simplifi
2019 was a banner year for Cytracom and its partners. Let's take a look back at everything we achieved together.
Cytracom's Active Geo-Redundancy Architecture
Cytracom's new Active Geo-redundancy architecture connects users to multiple data centers simultaneously.
Reaching out with Business Messaging
Let's take a closer look at a solution to help simplify communications in the office and with customers: Business Messaging from Cytracom.
The Cytracom Voice - November
The Cytracom Voice is our monthly newsletter to keep you up to date on the company and our solutions.
The Cytracom Voice - October
The Cytracom Voice is our monthly newsletter to keep you up to date on the company and our solutions.
Why Every Month Should Be Cyber Security Awareness Month
Up your Cyber Security game and defend your data.
Cytracom Recognized as a 2019 SMB All-Star
The ChannelPro SMB All-Stars were selected by the ChannelPro Network editorial team as the top innovation partners in the SMB IT channel ecosystem today.
Cytracom Wins Bronze for Best Unified Communications/VoIP
Winners of the ChannelPro Readers' Choice Awards are selected by readers of the organization's magazine and visitors to the website.
What is a Business Continuity Plan?
Every business must have a business continuity plan in place to stay up and running at all times.
Hurricane Voice Continuity Planning
Learn how you can prepare your customers for a natural disaster and keep them up and running during the storm.
AIM for Deeper Insights (Part 3 of a Series)
Dig into a core tenant of our Voice Continuity Suite: Active Intelligence Monitoring for deep insight into the health of your customers' phone service.
Website Strategies for Managed Service Providers
Learn how to grow your MSP practice with a strong website optimized for lead generation and lead conversion.
DattoCon San Diego 2019
See what the team was up to in San Diego at DattoCon19, our favorite event of the year.
Attract New IT Clients with Inbound Marketing
Enter the world of inbound marketing to learn how smart MSPs attract new leads for managed services.
Tips for MSPs to Engage Customers on Social Media
Attract new customers and build your brand with the right social media strategy for MSPs.
Cytracom Sets New Standard of Excellence in VoIP with Active Intelligence Monitoring
Cytracom sets a new standard of excellence for VoIP with its release of Active Intelligence Monitoring.
ChannelPro-SMB 2018 Readers' Choice Award
Cytracom wins Silver in Best Unified Communication/VoIP vendor category.
Cytracom Welcomes Rusty Tillery as Vice President of Engineering
Rusty will lead the engineering team as it continues to expand its technical staff for new projects.
Voice Continuity, Powered by Ivie (Part 2 of Series)
Dig into our voice continuity solution to protect your clients from outages and interruptions.
Setting the Stage for Ivie (Part 1 of a Series)
Meet IVIE, our voice intelligence engine designed to help MSPs provide voice continuity for customers.
Cytracom Launches New Fax Solution in Partnership with Documo
Our new cFax solution allows partners to offer fax along with the full voice suite, on one bill.
Introducing Cytracom's New Voice Intelligence Engine
Ivie is the IT channel's first integrated voice intelligence engine built to help MSPs further simplify, secure, sell and scale managed VoIP services.
QBRs: Identifying Solutions for your Client
Quarterly Business Reviews provide the perfect avenue to meet customer needs and grow revenue.
Partner Testimonial Videos
Hear why our partners at Nashville Computer love working with Cytracom.
Strategies for Moving to the Cloud
Thinking of making the move to cloud? Have a plan in place.
Keep Your Feet on the Ground and Your Voice Services in the Cloud
Explore the overall benefits of cloud and why it matters for voice services.
Cytracom Opens New Corporate Headquarters
Here we grow again! Cytracom opens new headquarters in Allen, TX.
Cytracom Headquarters Virtual Tour
Take a virtual tour of our beautiful new headquarters in Allen, TX.
What in the World does QoS have to do with VoIP?
Learn why establishing QoS is critical for your phone system to operate properly.
HIPAA Compliance for Small Businesses
Is your phone system HIPAA compliant?
Four Solutions Every MSP Should Offer
MSPs need to sell the whole stack to meet customers needs and stay ahead of the competition.
Snow Kidding - You Can Work at Home with your VoIP Phone
With VoIP, picking your phone up and moving is easy.
Developing a Winning Culture for your Business
In the workplace, a good culture is what keeps employees motivated and successful.
VoIP and Hurricane Business Continuity Planning
With a hurricane on the way, is your business prepared?