UC Services

Made for the Way Clients Communicate

Try our fully-featured, MSP-delivered business phone system.

Collaborate over messaging with Clients

Shift business messaging from personal devices to client controlled communication. Enable employee groups to send and receive messages to customers using a single company phone number. At the same time, employees can privately collaborate to ensure the right response—all within a seamless conversational thread.


For important segments within your client base, fax service still satisfies key business requirements. Meet those requirements using a dedicated fax infrastructure that includes secure, automated cloud storage of every sent and received fax. Maintain control over stored documents using policy based access control.

Call Center

Call centers are the voice of the company — requiring careful management to optimize productivity. Customize operations by implementing appropriate ring strategies for incoming calls: Ring All, Round Robin, Least Recent, Fewest Calls or Random along with call back option. Jump into the call queue with ‘click to answer’ for high priority callers.

Measure performance with full call detail record data. Analyze call volume metrics that highlight queue times, overall and agent call volume.

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