December Customer 5x Promo Terms & Conditions

Last Modified: December 3, 2020

  • Customer’s eligibility for Credit applies only to deals closed on or after December 1st, 2020 and activated on or before December 31st, 2020.
  • Minimum qualifying deal size for 12, 24, and 36-month contracts: $300 MRR (monthly recurring revenue) (before taxes and fees). No maximum.
  • This promotion shall not apply to any existing Cytracom customers or add on orders. To be eligible for the Credit, a contract must be with a net new customer to Cytracom.
  • If margins on MRR, NRC (non-recurring revenue) and/or equipment are reduced by Partner to win the deal, Cytracom reserves the right to either reduce or deny the promotional Credit payout to the Customer, in Cytracom’s sole discretion.
  • This promotional offer may not be combined with any other promotional program other than the Cytracom $250 Demo Promo valid for December 2020 (see separate Ts & Cs for details).
  • Customer’s eligibility is contingent upon Partner’s good standing with the Cytracom program and meeting of all program requirements at the time the promotion is applied, and Partner shall not be in default or breach of any of the terms and conditions set forth in the Cytracom Partner Agreement (
  • Any Credit given to the Customer pursuant to this promotion will be in addition to the standard, recurring commissions earned by Partner for contracts entered into with customers, subject to the terms of Cytracom’s Partner Agreement (
  • Cytracom reserves the right to amend or terminate this promotion, in whole or in part, at any time without notice in its sole discretion. Cytracom reserves the right to recover from Partner any sales incentives, inclusive of Customer Credits, as the result of early contract cancellation or termination, the Partner’s misrepresentation of Cytracom’s products and services, or the Partner’s non-performance of its obligations to Cytracom or its customers.
  • To be eligible for the Credit, Partner must register the deal and obtain Cytracom  approval through the Cytracom Partner Portal.
  • Credit will be issued to Customer within 90 days of the service activation date.
  • Deals with special customer terms, including but not limited to delayed billing, extended payment terms, contingencies and down turn clauses are subject to review and may not be eligible for this promotion, as determined by Cytracom in its sole discretion.
  • If a customer terminates its contract before the end of the term, Cytracom may offset  future commission payments otherwise due to the Partner by the amount of any SPIFF or Customer Credit paid hereunder in connection therewith.
  • This Partner Promo is subject in all respects to the terms of Cytracom’s Partner Agreement ( which are hereby incorporated herein by reference.