Partner Promo Terms & Conditions

Last Modified: November 11, 2020

  • Partner’s eligibility for SPIFF applies only to deals closed on or after November 5th, 2020 and activated before November 30th, 2020.
  • Minimum qualifying deal size for 12, 24, and 36-month contracts: $300 MRR (monthly recurring revenue) (before taxes and fees). No maximum.
  • This promotion shall not apply to any existing Cytracom customers or add on orders. To be eligible for the SPIFF, a contract must be with a net new customer to Cytracom.
  • If margins on MRR, NRC (non-recurring revenue) and/or equipment are reduced by Partner to win the deal, Cytracom reserves the right to either reduce or deny the promotional SPIFF payout to the Partner, in Cytracom’s sole discretion.
  • This promotional offer may not to be combined with any other SPIFF or bonus program.
  • In order to be eligible for this promotion, Partner must be in good standing with the Cytracom program and meet all program requirements at the time the promotion is applied, and Partner shall not be in default or breach of any of the terms and conditions set forth in the Cytracom Partner Agreement (
  • Any SPIFF earned by the Partner pursuant to this promotion will be in addition to the standard, recurring commissions earned by Partner for contracts entered into with customers, subject to the terms of Cytracom’s Partner Agreement (
  • Cytracom reserves the right to amend or terminate this promotion, in whole or in part, at any time without notice in its sole discretion. Cytracom reserves the right to recover from Partner any sales incentives as the result of early contract cancellation or termination, the Partner’s misrepresentation of Cytracom’s products and services, or the Partner’s non-performance of its obligations to Cytracom or its customers.
  • To be eligible for the SPIFF, Partner must register the deal and obtain Cytracom  approval through the Cytracom Partner Portal.
  • Payment will be issued to Partner on the first regular processing cycle (the last day of the month) which occurs at least 90 days from  the service activation date.
  • Deals with special customer terms, including but not limited to delayed billing, extended payment terms, contingencies and down turn clauses are subject to review and may not be eligible for this promotion, as determined by Cytracom in its sole discretion.
  • If a customer terminates its contract before the end of the term, Cytracom may offset  future commission payments otherwise due to the Partner by the amount of any SPIFF paid hereunder in connection therewith.
  • This Partner Promo is subject in all respects to the terms of Cytracom’s Partner Agreement ( are hereby incorporated herein by reference.