Beautiful apps you'll want to use
![Cytracom Desktop and Mobile App](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/6050f48b4685135e7fc748ae_Desktop%20with%20Phone%20in%20clay%20SZW.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d8e7aa41a29dc0c173a7849_Business%20Phone%20Services.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d9295c30e800b643f505bd1_Cytracom%20Apps.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d9297360e800b0e33507208_Mobile.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d929ed43bf872026c23fdf4_Integrations.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d8e7aa41a29dc0c173a7849_Business%20Phone%20Services.png)
MEET THE FAMILY
Talk, Text
Collaborate
Connect.
Business Phone Service
Cytracom Apps
Business Messaging
Integrations
Call Center
Complete voice solution for SMBs with cloud-based voice and advanced functionality.
Tightly integrated mobile & desktop apps for more ways to connect than ever before.
Advanced messaging and collaboration tools plus SMS capabilities.
Plug-ins, apps and integrations built on an extensible platform.
Plug-ins, apps and integrations built on an extensible platform.
Presence
With user status indicators, you'll know who's available to take a call.
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d9307613cfc5cc36520a6b9_Prescence.png)
Business Messaging
Message customers directly from your desktop while maintaining your business persona.
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d938f71995c70d27610f73e_Messages.png)
Visual Voicemail
Powerful voicemail tools let you read, listen to, and manage your messages on your own terms.
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d938fc0da410f6cf18a71b0_Voicemail.png)
Multi-Tasking
Manage multiple conversations at the same time with Cytracom Desktop's powerful multi-tasking capabilities.
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d938fd7da410f85378a7372_Multi%20Tasking.png)
In-app Calls
Calls. Make them. Mute them. Merge them. Split them. Transfer them - tell them they'll be on hold. However you have them, you're in control of the conversation.
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d92f730e2a4d9361aad50e7_Call%20Controls.png)
Call Center
Keep a close eye on your call center with our bird's-eye view analytics. Manage details like call volume, wait time, and team balancing.
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d92e0063cfc5c4cac1e297d_Call%20Center.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/6050fe07c4167e986ff61d53_Business%20Messaging.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/6050f4ba16eef096388e12ce_Preesence.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/6050f4c888464f23959e3310_Voicemail.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/6050f97e0924d2d3183e131e_multitasking.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d92f730e2a4d9361aad50e7_Call%20Controls.png)
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/6050fd3ae7430e38ccb789fa_Call%20Center.png)
FEATURES OVERVIEW
Communicate
across all
your devices
Business Messaging
Presence
Visual Voicemail
Multi-tasking
In-app Calls
Call Center
Message customers directly from your desktop while maintaining your business persona.
With user status indicators, you’ll know who’s available to take a call.
Powerful voicemail tools let you read, listen to, and manage your messages on your own terms.
Manage multiple conversations at the same time with Cytracom Desktop’s powerful multi-tasking capabilities.
Calls. Make them. Mute them. Merge them. Split them. Transfer them — tell them they’ll be on hold. However you have them, you’re in control of the conversation.
Keep a close eye on your call center with our bird’s-eye view analytics. Manage details like call volume, wait time, and team balancing.
CALL CONTROLS
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d8cdcf080071bdc09ff0db2_cardimage.png)
Add them. Mute them. Merge them. Split them. Transfer them — tell them they’ll be on hold. However you have them, you’re in control of the conversation.
ROOMS
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d8cdcf080071bdc09ff0db2_cardimage.png)
When you need more than a one-on-one conversation, use Rooms. They’re a dedicated space to have on-going, collaborative conversations with your teammates.
CALL CENTER
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d8cdcf080071bdc09ff0db2_cardimage.png)
Keep a close eye on your call center with our bird-eye-view analytics. Manage details like call volume, wait time, and team balancing.
MULTI-TASKING
![](https://cdn.prod.website-files.com/5c9443e7770f51b76b902fe8/5d8cdcf080071bdc09ff0db2_cardimage.png)
Manage multiple conversations at the same time with Cytracom Desktop’s powerful multi-tasking capabilities.