ChannelPro-SMB 2018 Readers' Choice Award

Cytracom wins Silver in Best Unified Communication/VoIP vendor category.

Noah Sessions
July 2, 2018

Cytracom, a leading provider of cloud-based Voice over IP (VoIP), announced today that it received the Silver Award for the Best Unified Communications/VoIP vender in the ChannelPro-SMB 2018 Readers’ Choice Awards.

“We are honored that the ChannelPro-SMB readers have recognized us, once again, as one of the top vendors in the VoIP marketplace.” said Zane Conkle, CEO and Co-Founder of Cytracom. “We are laser-focused on our MSP channel and releasing solutions like Voice Continuity to continue enabling our partners and end-customers.”

Readers of ChannelPro-SMB were invited to participate online in the IT channel’s only SMB-focused Readers’ Choice Awards by casting their votes for the vendors, distributors, and professional organizations with the most SMB and partner-friendly solutions, services, or programs in the channel today. For each of the 50+ categories, readers were asked to select the option that best satisfies the unique business requirements, work styles, and budgets of their small and midsize business clients, as well as those that best serve their own partner organizations. There were very strong contenders in the Best Unified Communications/VoIP Vendor category: Cisco received Gold, Cytracom Silver, and Ringcentral Bronze.

The multiple-choice survey, which provided space for write-in responses, was fielded during the first quarter of 2018 and drew participation from more than 800 channel VARs, MSPs, integrators, system builders, and IT consultants. Gold, Silver, and Bronze winners are named in each category.

“We are gratified that such a large number of readers participated in our survey, underscoring their commitment to, and understanding of, the SMB market and the vendors, distributors, and professional associations with whom they partner,” says Michael Siggins, publisher of ChannelPro-SMB. “The results are a true snapshot of the top IT product and service providers in today’s SMB channel.”

About ChannelPro-SMB

ChannelPro-SMB, part of The ChannelPro Network, provides targeted business and technology information for IT channel partners who serve small and midsize businesses. Via a monthly magazine and associated online properties, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice vital to a reseller’s business success. Perspectives from VARs, vendors, distributors, and analysts are spotlighted daily. No other media company focuses on the small and midsize marketplace like ChannelPro-SMB. More information is available at

About Cytracom

Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small to medium business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers.

As the move to the cloud continues, Cytracom’s VoIP solution enables partners to expand their portfolio and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. To learn more visit